We respect your privacy and process your personal data in accordance with applicable laws and regulations. In this privacy statement we inform you, among other things, about how Polish Amsterdam processes your personal data, for what purposes and what rights you have. We recommend that you read this carefully.

1. COMPANY INFORMATION

Company name: Polish Nail Bar
Maasstraat 143, 1079 BE Amsterdam - Netherlands
Website: www.polish-amsterdam.com
Chamber of Commerce registration number:72301155
VAT number: NL859065133B01

Polish Nail Bar is the controller for the processing of personal data via the online store. We attach great importance to careful handling of personal data. Personal data is therefore carefully processed and secured by us. When processing personal data, we adhere to the requirements of privacy legislation. This means, among other things, that:

we clearly state the purposes for which we process personal data. We do this via this privacy statement;

we limit our collection of personal data to only the personal data necessary for legitimate purposes;

we first ask you for explicit permission to process your personal data in cases where your permission is required;

we take appropriate security measures to protect your personal data and also require parties that process personal data on our behalf; and

We respect your right to, for example, view, correct or delete your personal data.

This privacy statement was last modified on 04-06-2024.

2. USE OF OUR ONLINE STORE

When you use our online store, we obtain certain information from you. This could be personal data. We store and use personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear when provided that it is provided to us for processing.

We usually process your personal data to conclude or execute an agreement with you, for example when you purchase a product from us. Sometimes we process personal data to comply with a legal obligation, such as keeping our financial administration. We ask your permission for certain processing, such as sending our newsletter or showing personalized advertisements via third parties.

You can always withdraw this consent by contacting us by e-mail (see our contact details below) or via the cookie banner. Finally, we may process your personal data on the basis of a legitimate interest. We only process personal data that we collect directly from you. We do not obtain personal data from third parties.

2.1. PAYMENT, HANDLING AND RETURNING ORDER

When you place an order with us, we use your personal data for payment, handling and any return. We only do this to the extent necessary to fulfill the agreement with you. If necessary in this context, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.

2.2. PERSONAL ACCOUNT

You can create a personal account via our website. We use your name, email address and a password of your choice for this purpose. This account makes shopping easier and faster and allows you to save a wish list. You can also find your orders here.

2.3. Polish Amsterdam Club

When you create a personal account, you automatically become a member of the Polish Amsterdam Club. This is the loyalty program with which you can earn a discount on your order or save for gifts. You can earn points in various ways, for example by purchasing something from us online or in the store, by referring a new customer via your personal link ('refer a friend') or by following our social media accounts. We register your points balance and the action with which you earned points. We do this on the basis of Polish Nail Bar’s llegitimate interest, namely being able to offer our loyalty program and interact with our customers. If you do not want to participate in this, you can always easily unsubscribe by contacting our customer service .

2.4. CONTACT FORM AND NEWSLETTER

We offer several ways to contact us. This can be done via a contact form, the chat function, e-mail, WhatsApp or by telephone. You will be asked to enter various information to process your question. You choose which information you provide. The personal data you provide will then be processed to handle your question and/or complaint. We offer a newsletter with which we want to inform interested parties about our products and/or services. After you have given permission, your email address will automatically be added to the list of subscribers. Every newsletter contains a link with which you can unsubscribe.

2.5. PUBLICATIONS

When using our online store, data can be published so that it is visible to everyone on the internet. You choose which information you publish when asking a question or posting a comment on a blog post. It is possible that you can be traced with this, for example if you decide to leave your first and last name. Upon request, we anonymize information that has been published. You always have the opportunity to remain completely anonymous.

2.6. IMPROVING PRODUCTS, SERVICES AND BUSINESS OPERATIONS AND STATISTICAL ANALYSES

We may use your personal data for quality purposes, for example if you submit a complaint about a product or our services. In addition, we process personal data to generate statistics. We do this on the basis of a legitimate interest, namely to continue to improve our products and services.

2.7. PROMOTION AND MARKETING

When you purchase a product from us, we can then contact you for a similar product. We have a legitimate interest in this, namely offering our products and keeping you informed about them. If you do not wish to receive communications from us, you can unsubscribe. This can easily be done by clicking on the 'unsubscribe button' at the bottom of an email.

We also process your personal data using cookies, for example to show you personalized advertisements. More information about this can be found in section 4 below.

2.8. OTHER

In some cases we use your personal data on the basis of a legitimate interest in combating fraud and/or abuse. We may also use your personal data if we have to defend ourselves against (legal) claims and demands. Finally, we may process your personal data in the context of a merger or acquisition to the extent this is necessary to pursue a legitimate interest.

3. DISCLOSURE TO THIRD PARTIES

We may transfer your personal data to third parties in the following cases for the reasons stated below:

with suppliers, to the extent necessary for the conclusion and execution of an agreement with you;

If third-party services are used within the scope of agreements with you (such as delivery services), Polish Nail Bar is entitled to transfer your personal data to the aforementioned third party, insofar as this is necessary for the execution of the agreement to which you are a party. are, or the company you represent is a party;

If we suspect a violation of the rights of third parties, criminal offenses or abuse, we may provide personal data to third parties who have a legitimate interest or to bodies that serve the public interest. These may also be enforcement authorities, such as the Public Prosecution Service or supervisors;

if we are legally obliged or authorized to provide personal data to third parties;

to display personalized advertisements, we provide, among other things, your email address and cookie ID to our partners; and

Polish Nail Bar also uses services from third parties that act as 'processors' (for example hosting service providers and online marketing service providers). Polish Nail Bar is obliged to conclude a processing agreement with these service providers, which stipulates that they only process personal data in accordance with the instructions and under the control of Polish Nail Bar. The necessary technical and organizational measures have been taken to ensure that your data is processed reliably and securely.

In principle, your personal data will not be transferred outside the European Economic Area. However, if this does happen occasionally, Polish Nail Bar will take measures to ensure that the international transfer of personal data complies with applicable law.

4.COOKIES

Cookies are used in our online store. When you visit our online store for the first time, a message will be shown in which we explain why we use cookies. We use cookies that we place ourselves as well as cookies that are placed or read by third parties. Strictly necessary cookies are used on our website that, among other things, ensure that the website works properly. These are always active.

In addition, we use analytical cookies, tracking and targeting cookies. We ask your permission for these cookies.

4.1 WITHDRAW CONSENT

You can withdraw your consent at any time. This can be done by clicking on 'cookie preferences' at the bottom of the website and changing your settings. You always have the option to delete cookies that have already been placed from the hard drive of your computer, tablet or telephone. See, for example, the Consumers' Association's explanation for removing cookies here .

4.2 PERSONALIZED ADVERTISEMENTS BASED ON YOUR INTERESTS

If you consent to target group-oriented cookies, we and third parties process your personal data to map your interests and show you personalized advertisements. We collect various personal data by means of cookies, namely when you buy something from us, create an account, register for the newsletter and/or visit our online store. We determine your interests based on this personal data. We can then pass on the relevant advertisement, your email address and cookie ID to partners, Google and Meta, in order to show you targeted advertisements that match your interests via the media channels of these partners.

4.3 THIRD PARTY COOKIES

For more information about third parties that place cookies and how they handle cookies, we refer to the privacy statements of these parties (note: these can change regularly). At the bottom of this privacy statement you will find an overview of the cookies that can be placed on this website and the associated parties. See the table with cookies that we place at the bottom of this document.

5. GOOGLE ANALYTICS

We use Google Analytics to track how visitors use our online store. We have entered into a processing agreement with Google to make agreements about the handling of our data. We have also allowed Google to use the obtained Analytics information for other Google services.

6. SECURITY

We take security measures to limit misuse and unauthorized access to personal data.

7. RETENTION PERIODS

The personal data described above will be kept for as long as necessary to process your orders, including the warranty. The personal data will then be deleted, unless there is a legal obligation that requires longer storage. Consider the tax retention obligation of seven years. If you have registered for the newsletter, we will keep that permission until you unsubscribe.

8. THIRD PARTY WEBSITES

This privacy statement does not apply to third-party websites that are connected to our online store through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

9. CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

10. YOUR RIGHTS AND QUESTIONS

For questions about our privacy policy or questions regarding the exercise of your rights, you can contact us at any time using the details below. You can also send us a request to view, change or delete your personal data. You can also submit a request to request a data export for your personal data (data portability) or indicate with reasons that you want us to limit the processing of personal data. If you have given us permission, you can withdraw that permission at any time. In addition, you can object to the processing of personal data by us which is based on a legitimate interest. For marketing communications, you can always unsubscribe via a button at the bottom of an email. To prevent abuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.

11. DUTCH DATA PROTECTION AUTHORITY

Of course, we are happy to help you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

12. CONTACT DETAILS

If you have any questions about this privacy statement or would like to exercise any of your rights, you will find our contact details below.

Polish Nail Bar
Maasstraat 143,
1079 BE, Amsterdam
The Netherlands

Phone number: +31 628344314
Email info@polish-amsterdam.com